Upon receiving an inquiry for services, an Angel Wings Coordinator is able to answer all your questions about our services. It can be emailed to the person or persons interested in our services.
Once confirmed, we would like to send our Coordinator to your home on an appointment basis.
The appointment is set at a time convenient for you, your family and other interested parties. We highly recommend that all interested parties be at the initial meeting, so that everyone can be on the same page with regard to the care being arranged.
During this initial meeting, an assessment is done to identify your needs, requirements, and overall home-situation.
The Coordinator will explain Angel Wings in-home care services and suggests the level of service deemed most appropriate. Most often the discussion leads to a mutually acceptable Plan of Care.
Plan of Care
The Plan of Care is a document outlining the specific care services, schedules, client preferences, and special instructions, which Angel Wings employs to achieve your satisfaction.
As your situation changes, the Plan of Care is modified to reflect those needs. It provides a central focus to all parties involved with your care.
Introducing the Caregiver
Once the Plan of Care is accepted and a service agreement is completed, we have our caregivers do a meet and greet with the family and patient.
We will match you and or your family member with just the right caregiver based upon personalities, skills, expertise, interests and attitudes.
After the aide has been placed in the home; Angel Wings Registered Nurse will do a monthly visit and supervise the caregiver on the case. Our coordinator will do telephone call ins to make sure that the assigned aide is providing the best exclusive service.
In addition, a daily activity sheet is kept by the aide for the family’s review. The daily activity sheet will reflect the plan of care and allows you to see what was done when, where and how during the aide’s stay.